What is GeckoChat?

GeckoChat is a platform that helps businesses turn leads into customers using AI-based chatbots, automated follow-up, and automated appointment setting.

What is Gecko Gully?

Gecko Gully is an online marketing company based in Timaru, New Zealand.  Gecko Gully is run by Christine Abela.  Christine is a business consultant also working with Oxygen8 Consulting.  You can find out more about Gecko Gully at https://GeckoGullyWebsites.com .

What are the benefits of using GeckoChat?

GeckoChat plugs the holes in your business by using AI to automatically capture leads from sources like missed calls, Google Business Profile, Social Media messages, web forms, and webchat. It then turns these leads into customers by using AI to answer their questions and move them to booking an appointment with you or coming to your location.

How does GeckoChat help me get appointments?

GeckoChat can work through your own list of lost opportunities by sending them a text message (or a reminder) to make them an offer to re-engage with you.  It can also get appointments from people who message you on Social Media by using AI to answer their questions and turning them into booked appointments.  It can also get leads from your website by using an AI webchat widget to answer their questions, capture their contact info, and turning them into booked appointments. Basically, it follows up with your leads, qualifies them, and turns them into appointments, regardless of where they come from.

How does GeckoChat work?

GeckoChat uses AI technology to capture new leads, pre-qualify them, answer their questions, and turn them into appointments and customers. It can get leads from various channels like websites, webchat, SMS and DMs. Plus it can take old leads and turn them into appointments using AI. It automatically follows up with leads until they become appointments.

Does GeckoChat work in New Zealand?

Yes.  GeckoChat has partnered with a NZ company that can provide a fully legally compliant text messaging service in New Zealand.  All other features fully work in New Zealand as well.

What does GeckoChat do for email, text, and social media follow-up?

GeckoChat has pre-built automations that handle your email, text, and social media follow-up for you. Everything is already built, and it’s all template-based. You just fill in the blanks.

How does GeckoChat handle DMs on Social Media?

GeckoChat can automatically retrieve emails and phone numbers from people who DM you on Social Media and also manage follow-ups automatically. It uses AI to answer their questions and turn them into appointments.

What services does GeckoChat offer regarding appointments?

GeckoChat can book appointments for you over text, Facebook Messenger, and Instagram DMs, and WebChat. It also has a calendar and scheduling system so you can send people links to book appointments with you. Or it can simply send you a text message or email to let you know when someone wants to talk with you.

Can GeckoChat communicate with my prospects?

Yes, GeckoChat can have AI-based conversations with your prospects over Facebook Messenger, webchat, and text.

Does GeckoChat have an AI chat bot?

Yes, GeckoChat features an AI chat bot similar to the one on the home page of this website. It works over SMS, Messenger, Instagram DMs, and Webchat.

How much does GeckoChat cost?

GeckoChat is $NZ500 per month, plus GST. There are no contracts and you can cancel any time. Most customers find that it only takes one extra customer to make GeckoChat pay for itself and become profitable.

Will I need to give you my credit card?

Yes, but you're not billed for 14 days and you can cancel by clicking a button.  We use Stripe, which is a secure, trusted payment gateway.

Through what channels can GeckoChat communicate with leads?

GeckoChat can get leads from various channels including Facebook Messenger, Instagram DMs, webchat, web pages and Facebook Lead Forms.

What types of follow-up campaigns are available in GeckoChat?

We have pre-built campaigns for email, SMS, Facebook Messenger and Instagram DMs.

Can I customize the pre-built campaigns in GeckoChat?

Yes, you can easily customize the campaigns according to your business needs. We are happy to help you do this for free.

Is any technical knowledge required to use GeckoChat?

No, GeckoChat eliminates the need for technical knowledge. All the automations and 'tech stuff' are pre-made. Plus, we’re happy to help set everything up for you for free.

Are there any extra charges or fees?

The cost to send an email  is 0.007 cents  ($US). SMS messages are 20 cents ($NZ) each. Each AI generated reply is 3 cents ($US). You simply pay as you go.  If using text messaging in New Zealand, you will also need an account with our text provider, that costs $NZ50 per month.

How is this better than or different from other services like ClickFunnels, Kartra, Hubspot, and others?

GeckoChat is specifically built for small businesses as opposed to large corporations. Most people find it's easy to use and is much more “hands off” than other solutions. Generally speaking, it’s considered to be a much more effective solution that’s easier to use and is much less expensive.

Are there other features?

Yes. Once people start using GeckoChat, they usually ask about our additional features like automated reviews, custom web pages, a full-stack CRM, custom invoicing, pay-over-SMS, and more. Most people find that GeckoChat easily replaces all the other marketing tools they’re already paying for. If you’d like a full tour, please let us know.

Is this available outside New Zealand?

Yes, it is available worldwide, but the pricing is still in $NZ.  I recommend making an appointment so we can discuss the details.

Copyright Gecko Gully Limited

Christine Abela, Timaru, New Zealand. Ph 027 256 8812